Bots for Business 101: Unlocking the Potential of Employee Engagement

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he digital workplace is evolving  & artificial intelligence is the catalyst

For the first time in history, there are five different generations in one workforce. It is the ultimate ensemble of energy, passion, experience and wisdom. Yet only ⅓ of employees in the US feel engaged at work (Gallup) - and they’ve had enough.

They want to be more involved in their organization, enthusiastic about who they work for, and committed to their fellow workers. Even with the best product in the world, you will not be able to grow your business if you aren’t authentically engaging your employees.

By implementing dynamic AI strategies, bots support the creation of a personalized user experience that truly connects multigenerational workforces.

Check out this infographic to understand Bots for Business 101: Unlocking the Potential of Employee Engagement.

Discover How Intelligent Bots Empower Workforces to Connect, Collaborate & Create.

Gone are the days of outdated workplace solutions and impersonal experiences - business leaders need to have a finger on the pulse of the evolving wants and needs of their employees.

They must cultivate a culture that communicates, collaborates and creates - and build a workplace that is both exceptional and empowering.

But, how?

By harnessing the power of an AI driven intranet.

You can learn more about CloudScale intelligent intranet solutions by watching this quick video.

Bots for Business: Changing The Way Companies Engage To Bolster Productivity

For too long, technology has been singled out as the major hurdle that separates generations within the workforce.

• It has been the cause of isolation.
• The roadblock to progress.
• The result of an ineffective intelligent intranet solution.

Your digital workplace can (and should) be a unifying force. It must enable individuals and teams to cross-culture, departmental and age divides in real time.

It needs to be intelligent enough to deliver the right information and resources to the right people - effortlessly. And, it must be seamlessly adapt to the needs of the user.

Intelligent Bots Are The Eye Of The New Generation Of Workforces.

Bots aren't prejudiced or biased - they perceive your digital workplace from an impressive vantage-point and make decisions based on what they see.

And they see everything.

Their vision is 20/20 AND they are laser-focused.

Bots Put Information and Resources at Employee Fingertips

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The beauty of a chatbot? They are available 24/7/365. They provide lightning speed, real-time responses to questions and queries.

A recent IBM report revealed that bots can speed up response times & answer up to 80% of routine questions employees ask of it. Employees spend less time hunting for the information and resources they need and more time getting work done.

Your employees are more efficient, can focus on higher-value work and enhance their performance.

Win. Win. Win.

What’s more, a chatbot can learn your employee’s preferences and anticipate their needs.

By providing immediate access to information, employees are better able to allocate their time and manage projects.

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The evolution of the digital workforce has seen a shift in information delivery.

The desire for immediate access to information means that 4 out of 10 people don’t care if they are helped by a chatbot or a human - just as long as they are getting the help they need. Hubspot

This is costing companies millions of dollars in lost revenue. Yikes.

Bots Bread Effective Workplace Communication:

Choosing an effective channel for communication is an essential element of any engaged and productive workforce.

Bots are:

• Immediate
• Empower employees to share & collaborate on something in real time
• Convenient

For the average company, that means employees are spending 650 hours a year on mundane tasks that could be reduced with the help of bots for business.

Bots Streamline Communication

It’s easier than ever for teams to stay in touch - your employees aren’t always in the same office, state or even country - but that doesn’t mean they can’t communicate effectively.

By establishing a strong internal digital community, company-wide collaboration, knowledge-share and feedback become easier. Colleagues can connect, clarify communication and strategy, and share feedback 24/7.

Decision Support

Intelligent bots provide teams with up-to-date knowledge and sophisticated tools that help them make informed decisions in real-time. Providing employees with evidence-based information allows them to make better decisions. Faster.

AI Driven Bots Boost Employee Performance

Your employees are undeniably your company's best asset, their care and support should be a top priority.

Companies using AI driven bots have an EDGE over their COMPETITION

A Gallup report found that organizations with engaged employees outperform those without them by 202%. They also found companies with engaged workforces experienced a 59% drop in turnover rates and 41% reduction in absenteeism.